Privacy policy.

This Privacy Policy describes how Panaf Machinery (a Panaf Group company, registered in Dubai, United Arab Emirates) collects, uses, and shares information about you when you visit panafmachinery.com or interact with us through the contact form, email, phone, or WhatsApp.

1. Information we collect

We collect only the information necessary to respond to your project inquiries and to operate our website:

• Information you provide: name, company, email, phone, country, project description, and any other details you submit through forms or in correspondence.
• Automatically collected: IP address, browser type, pages visited, referrer, and approximate location — used for security and analytics only.
• Cookies: we use minimal cookies for site functionality. We do not use third-party advertising trackers.

2. How we use your information

• To respond to project inquiries and prepare project proposals.
• To communicate about ongoing projects, contracts, and engagements.
• To improve our website and services.
• To comply with legal and regulatory obligations.

3. How we share your information

We do not sell, rent, or trade your personal information. We may share data with:

• Other Panaf Group entities (Panaf Group, Panaf Medical, Panaf Gruppe, Panaf Machinery, Boyal) when relevant to your inquiry.
• Trusted manufacturers, suppliers, and contractors as needed to deliver your project — under confidentiality agreements.
• Authorities if required by Turkish law or applicable regulations.

4. Data storage and security

Your information is stored on secure servers within the United Arab Emirates and the European Union. We apply industry-standard technical and organizational safeguards. We retain project inquiry data for up to 24 months unless an engagement is ongoing.

5. Your rights

Under GDPR and Turkish KVKK law, you have the right to:

• Access the data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing.
• Object to processing for marketing purposes.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, email us at operations@panafmachinery.com.

6. Cookies

We use only essential cookies required for the website to function. We do not use advertising or third-party tracking cookies. You can disable cookies in your browser settings, though some site features may not work as intended.

7. Third-party links

Our site may link to third-party websites (e.g., Panaf Group, Cloudflare, OEM manufacturers). We are not responsible for the privacy practices of those sites. Please review their respective privacy policies.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email or a notice on the site.

9. Contact

For privacy questions or requests, contact us at:

Panaf Machinery
Jebel Ali Free Zone
Dubai
United Arab Emirates

operations@panafmachinery.com